A small business phone system is a virtual phone system which is hosted in the cloud, which means that data is stored in a secure server which can be accessed via internet. A cloud phone system replaces traditional land lines and is usually hosted by a third-party provider.

Instead of an answering machine tape, phone bills, and tons of wires; a cloud phone system is a PBX phone system stored digitally. This makes it less expensive and easy to use. Because of this, it improves the way businesses operate and act as a perfect office phone system for small businesses.

Why Cloud Based Phone System for Small Business

Every business communicates with it's customers and prospective clients. The most common way of communicating is audio, it is used almost by every business across the globe. Traditionally, businesses were required to go through tedious tasks of buying the numbers from telecom operators, setting up expensive hardware and then, managing the entire operation. The worst part of this was that the setup was expensive with a lot of downtime which resulted in dropped calls, response delays, poor communication quality and many more, leading to frustrated customers and agents.

But with cloud technology coming of age, phone systems are shifting towards cloud. Business phone systems on cloud are available at a fractional cost than the traditional systems, plus cloud-based phone systems are way more robust, reliable and efficient. Hence, they are the go-to solutions for any big or small company. Virtual phone systems provide small businesses an opportunity to compete with big companies by creating a global image at a very small cost.